Client Feedback

We appreciate the time you have taken to complete our client satisfaction questionnaire in order for us to provide a professional and friendly experience each time your interact with our team at SCC Chartered Accountants.

Name
Email
Date visited SCC

How do you rate us in the following areas:

Initial greeting from our receptionist

0 Very poor	1	2 Poor	3	4 Average	5	6 Good	7	8 Very good	9	10 Excellent

Pre-appointment greeting from our team members

0 Very poor	1	2 Poor	3	4 Average	5	6 Good	7	8 Very good	9	10 Excellent

Waiting time for appointments

0 Very poor	1	2 Poor	3	4 Average	5	6 Good	7	8 Very good	9	10 Excellent

Our ability to return telephone calls promptly and within 24 hours

0 Very poor	1	2 Poor	3	4 Average	5	6 Good	7	8 Very good	9	10 Excellent

Our ability to return emails promptly and within 24 hours

0 Very poor	1	2 Poor	3	4 Average	5	6 Good	7	8 Very good	9	10 Excellent

The service of your Accountant when preparing your personal income tax return

0 Very poor	1	2 Poor	3	4 Average	5	6 Good	7	8 Very good	9	10 Excellent

When did you receive your income tax return (Notice of Assessment)?

	Less than 2 weeks
	2-3 weeks
	Longer than 3 weeks

Other feedback:
Either being positive or negative, this is important to help us provide you with the best customer service possible